Shipping Policy

Last Updated:​ January 10, 2026

1. Purpose and Scope​

This Shipping Policy applies to all orders shipped by Foundry Co.​ (operated by Junita Marie Byrd) via foundryco.online. It covers all products, including self-managed items, supplier-sourced goods, returns, and exchanges. We are committed to ensuring safe, timely, and cost-effective delivery while prioritizing an excellent customer experience.

2. Carrier Selection​

We partner with reputable carriers that comply with U.S. and international shipping regulations. Carriers are selected based on reliability, service quality, coverage, and cost-effectiveness. Examples include USPS, UPS, FedEx, and DHL for international shipments.

3. Shipping Methods and Delivery Areas​

• Domestic U.S. Orders:​ Standard shipping via USPS, UPS, or FedEx.

• Remote/Rural Areas:​ Delays may occur; we recommend selecting expedited shipping if time-sensitive.

• International Orders:​ Available to select countries at checkout. Some restrictions may apply due to local laws or carrier policies.

• Special Items​ (e.g., fragile, high-value, or oversized products): Shipped via dedicated carriers with additional protective measures.

4. Order Processing Time​

• Orders placed before 3:00 PM EST​ on business days (Monday–Friday) are processed within 1–3 business days.

• Orders placed on weekends or holidays are processed the next business day.

• Pre-order or custom items will specify processing timelines on the product page.

5. Shipping Costs​

• Free Standard Shipping​ for U.S. orders over $50.

• Orders below $50 incur a flat shipping fee of **$5.99**.

• International Shipping:​ Costs are calculated based on destination and carrier rates, displayed at checkout. Additional taxes/duties (e.g., customs fees) are the customer’s responsibility .

6. Returns and Exchanges​

• Defective or Incorrect Items:​ We cover return shipping costs and send replacements promptly.

• Customer-Initiated Returns​ (e.g., size changes, unwanted items): Customers pay return shipping if the item is unused and in original condition. We cover shipping for exchanges.

• Undeliverable Shipments​ (due to incorrect address): Customers bear reshipping costs.

  Contact us within 7 days​ of delivery to initiate returns/exchanges.

7. Risk of Loss and Title​

Responsibility for items transfers to the customer upon delivery to the carrier. Tracking information will be provided for all orders.

8. Prohibited Items​

We comply with U.S. and international regulations. Customers are responsible for ensuring ordered items are allowed in their destination country (e.g., no hazardous materials).

9. Force Majeure​

We are not liable for delays caused by events beyond our control (e.g., natural disasters, pandemics, strikes, or customs hold-ups).

10. Policy Updates​

We reserve the right to update this policy. Changes take effect immediately upon posting on foundryco.online.